Placing an order is simple:

1. Browse our product categories and add the items you love to your cart.
2. Once you're ready, click on the shopping cart icon and proceed to checkout.
3. Enter your shipping information and payment details.
4. Confirm your order, and we'll handle the rest!

We accept major credit and debit cards (Visa, MasterCard, etc.) and digital payment options like PayPal and ApplePay.

Shipping times vary based on your location, but standard shipping typically takes between 7-12 business days. You’ll receive a confirmation email with tracking information once your order ships.

Yes, we ship to most countries in the world! Please note that we have FREE SHIPPING wherever we ship. Shipping time depends on your location, but we use express shipping worldwide.

Absolutely! Once your order is shipped, you will receive an email with a tracking number and a link to track your package. After that, you can easily track your parcel by going to the Track Your Order page on our website!

We want you and your pet to be completely satisfied! If your product arrives damaged or isn’t what you expected, you can return or exchange it within 30 days of delivery. Please ensure the product is unused and in its original packaging. For more details, visit our Return Policy page.

For any questions or concerns, feel free to reach out to us at skipypetstore@gmail.com, or use our Contact Us form on the website. Our friendly customer service team is happy to help!

Yes! We frequently run promotions and offer discounts to our customers. Subscribe to our newsletter and follow us on social media to stay updated on the latest deals.

Orders can be modified or canceled within 24 hours of purchase. After that, we begin processing your order, and changes may not be possible. Please contact us as soon as possible if you need to make changes.

Currently, Skipy is focused on offering premium products for cats, but stay tuned as we may expand our product range in the future!